Shipping Policy

Thank you for shopping with Polanco Beauty Store. We are dedicated to delivering your skincare and beauty products quickly, safely, and efficiently.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed or shipped on weekends or holidays.
• During high-demand periods, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times may vary depending on your location:

• Domestic Shipping: 3–7 business days
• International Shipping: 7–21 business days

Please note that delivery times are estimates and may be affected by customs delays, carrier issues, weather conditions, or holidays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on qualifying orders.

International Shipping

We ship to selected international locations. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Tracking Your Order

Once your order ships, you will receive a tracking number via email so you can monitor your package delivery status.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.

If you notice an error in your shipping details, contact us immediately at:

📧 apexbeautysupplyco@gmail.com

Lost or Delayed Packages

If your package is delayed or lost in transit, please contact the shipping carrier first using your tracking number. If you still need assistance, feel free to reach out to our support team.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging.

Contact Us

For any questions regarding shipping, please contact us:

📧 support@polancobeautystore.com

Thank you for choosing Polanco Beauty Store for your skincare and beauty essentials.